Privacy policy and data protection information

  • Our commitment is to protect your privacy and we will only use any information collected about you in accordance with the Data Protection Act 1998.
  • When you place an Order, Basically Black may ask you for certain information and you may submit personal data to the Basically Black website (for example your name, phone number, postal address, email address, contact and bank/credit card details). Basically Black may also record which products you are interested in and which products you purchase as well as customer traffic patterns and website use. This information will be kept securely in accordance with Basically Black's internal security policy and may be used to:
    • Process your order or enquiry;
    • Monitor the popularity of product ranges to ensure ongoing availability of popular products.
    • To manage our business
    • Notify you of any promotions, new stock, offers etc only if you have opted to receive such updates;
    • Open and run your account;
  • By making an Order and submitting your data you agree to this use.
  • Basically Black will never collect sensitive information about you without your explicit consent.
  • Basically Black operates an opt-in policy for communicating via email, post and telephone. By signing up to our mailing list/updates, you are opting in to receive communications by email. However, whenever you are contacted by Basically Black after this, you will have the opportunity to opt-out of the mailing list. Basically Black will always give you the opportunity to choose which method of communication you prefer. To opt-out you can always also email contact@basicallyblack.com , citing ‘please unsubscribe me' in the subject box or write to us at our postal address.
  • Basically Black will never share your information with any third parties.
  • If you have any questions or comments about privacy or Basically Black privacy policy, or if you already have submitted information that you do not wish the Basically Black website to have or if you think that Basically Black has cookies or data about you that you do not want Basically Black to use or that is incorrect please contact Basically Black via email contact@basicallyblack.com and the information will be corrected as soon as possible or removed from its database as you request.

Use of 'cookies'

  • A 'cookie' is a piece of information that our website sends to your browser, which then stores this information on your system. The Basically Black website uses cookies.
  • When a cookie is used, the website will be able to remember 'information' about you and your preferences either until you exit your current browser window (if the cookie is temporary) or until you disable or delete the cookie.
  • Many users prefer to use cookies in order to help them navigate a website as seamlessly as possible.
  • You should be aware that cookies contain no more information than you volunteer, and they are not able to 'invade' your hard drive and return to the sender with personal or other information from your computer.

Secure Credit Card Information

  • All Basically Black online purchases take place in a safe environment using the latest security technology to protect our customers.
  • Basically Black use Verisign SSL Web server Certificate to offer secure communications by encrypting all credit card related data to and from the site. Verisign has checked and verified Basically Black's registration documents and Basically Black's domain name. This information is included in the SSL certificate that we issue. This enables you to check the site's validity yourself. Always check a site's certificate before entering any sensitive information.
  • You can view Basically Black's digital certificate directly: simply click on the padlock on the bottom right of the screen to bring up details of the SSL certificate.

Credit Card Security

  • We accept Visa, Mastercard, Delta, American Express and Solo. Payments are secure and processed by Sage Pay Online Payment system. Credit card information entered on our site is encrypted and passed over to Sage Pay for processing and authorization by your bank.
  • Our site is secured by Verisign and uses secure socket layer (SSL) 128-bit encryption.
  • Basically Black does not retain or store your any credit card information.
  • 3D secure - an additional security level after payment has been introduced by some banks. This is called 3D secure and you may be asked further security questions by your card issuing bank before being passed to Sage Pay.